BF officer March 2021

The best course I have attended in my 19 years. Very informative, highly professional, excellent delivery. Trainers were very engaging, highly knowledgeable in their field. Course will be of great benefit enhancing skills and knowledge.

IE officer November 2020

The most useful course I’ve ever done, definitely opened my eyes and will help me become a better officer. Thank you, excellent work.

TVP officer January 2021

The best course I have done for a very long time. The mentors had excellent knowledge and credibility. I have learned skills that I will use for the rest of my career. Faultless, thanks.

WMP officer March 2021

Completely enjoyed this course and didn’t even feel like a work day. So beneficial will definitely recommend to colleagues. Mentors were amazing and a font of knowledge. One of the best courses I’ve done.

INTU August 2018

Great course – well delivered. Will provide a new skill set that will benefit our centre and our company as a whole. The mentor team were outstanding in delivery of the course and with the deployment exercises.

Westfield Stratford January 2019

Very in-depth and interesting course. This is certainly something I wish to further my career by using skills on a day to day basis. Thank you all for your time in teaching me this skill.

Canary Wharf 2019

Excellent instruction. The experience and knowledge of the training team made the course.

Heathrow Airport June 2019

Fantastic course, Mentors were brilliant, very informative, very clear and very helpful. Picked up a vast array of skills which I will be able to use not just at work but through my everyday life.

Dublin Airport May 2019

Fantastic training. Very useful information. Powerful techniques. Trainers are professional, friendly and very helpful.

Jordan Jan 2020

It was a very good course and we learned a lot of benefits from the instructors information and we learned how to deal with passengers.